During the discussion of the amendment at Monday’s City Council meeting, Mayor Pro Tem Laura Sonmore expressed concerns with some of the changes requested in the 2014-17 contract by Waste Management.
Sonmore wasn’t in favor of a request in which rather than have employees wear identification badges visible to customers, employees would instead carry identification and also wear clothing designating them as Waste Management employees. Sonmore said she would rather have Waste Management employees wear identification badges.
Another proposed change Sonmore took issue with dealt with Waste Management’s monthly reporting. Some information, such as total calls placed on hold, percent of calls on hold answered within 20 seconds, would not be included in the monthly reports. Waste Management also is proposing that information about any promotion, education and outreach materials be moved from the monthly reports to the annual reports.
City staff plans to discuss the issues with Waste Management and then report back to the Council on Aug. 13.
The Council unanimously voted not to object to the Alderwood Water and Waste Water District’s plans to change its corporate boundary so as to exclude any areas lying within Mountlake Terrace city limits. Mountlake Terrace residents have been receiving information from Alderwood even though their service was through the City.
This change will remove all of the area within the City limits with the exception of the three islands of unannexed property that are still part of Alderwood. Nothing will change for the residents served by Alderwood.
The benefit to Mountlake Terrace residents is that they will receive less mail and there should be less confusion about their service, Sonmore said.